Tour category: All-inclusive
Schedule: 8:30 am to 6 pm (Pick up starts 7 am. The exact pick up time is set according to your hotel location and it will be sent in the confirmation voucher).
Xel-Há is an all-inclusive park in Riviera Maya where you will enjoy unlimited snorkel, food, and beverages. Enjoy one of its four restaurants where you can find an endless international buffet, a grilled-specialties option (open seasonal), or even a delicious selection of the Mexican gastronomy, including plenty of dishes from the Yucatan peninsula. Refresh yourself at the bar and taste one of the delightful beverages served only here.
Get unlimited snorkeling, food and drinks while you observe multicolor fish and a great diversity of marine species
Not far from Cancun and Playa del Carmen, Xel-Há Mexico has prepared for you and your family fun water and land activities. Enjoy ecological attractions, varied restaurants and bars, resting areas, as well as the best landscapes to admire while benefiting from various amenities. Each corner of Xel-Há has something new to discover, whether you're looking for fun, relaxation or to satisfy your palate with delicious food. With its vast selection of services, you’ll be able to enjoy a worry-free rest where fun flows naturally.
Xel-Há is an excellent theme park for the whole family to enjoy
This all-inclusive park in Riviera Maya has an astounding beauty. To its enormous inlet, flow several underground rivers that are part of the largest system in the world with more than 600 mi of streams below the surface. It is also home for many flora and fauna species, such as four different varieties of mangrove that have significant importance among the Mexican Caribbean ecosystem.
Enjoy this natural paradise full of coves, cenotes (inlets) and ponds. Xel-Há offers +20 attractions and activities included such as snorkeling, ziplines, jumping from a 12 feet cliff to the water, or just floating on a tire through the river, ideal for families or couples.
Live Xel-Há Riviera Maya and all the benefits with Xel-Há all-inclusive!
BOOK XEL-HÁ ALL-INCLUSIVE AND GET THE SPECIAL LIMITED OFFER:
The lowest price + Redeem your voucher whenever you want during 2021
Adult: USD $99 - Child: USD $67
Unlimited snorkeling in the inlet with the use of snorkeling gear and a free snorkel.
River floating on inner tubes.
Scenic Lighthouse with 360° views from a height of 131 ft (40 m) and a fun descent.
Continental breakfast from 9:30 a.m. to 11:30 a.m.
Snacks and lunch buffets from 11:30 a.m. to 5:30 p.m.
Domestic open bar and unlimited non-alcoholic beverages.
World of Adventure: zip-lines, five-meter-high jumps and different rope games.
Hikes through jungle paths.
Cenotes and caves.
Meliponary and Nursery.
Special activities for kids at the Children's Playground.
Rest areas with lounge chairs and hammocks.
Life jackets, inner tubes and bicycles.
Restrooms, changing rooms, showers, lockers and a towel.
Other services (WiFi, ATMs and shops).
Optional activities. Check prices and availability directly at the park.
Children over 4.5 ft but under 12 years of age must show an ID to verify their age.
Printed voucher, you'll be asked for it as boarding pass and at the check-in too.
Wear a swimsuit, water shoes, and comfortable clothing. Bring an extra change of clothes and a towel.
Biodegradable sunblock. Only the use of sunblock and sunscreen containing titanium oxide and zinc oxide is allowed in the park.
Cash or credit card to purchase souvenirs, get the photos of your visit, or enjoy an Optional Activity.
Important: The exact pick up time is sent in the voucher via email after the booking is completed.
Xel-Há Park from Cancun: Pick up from all hotels in Cancun Hotel Zone and Downtown are included. If not, well send the details to get to the closest meeting point.
Xel-Há Park from Playa del Carmen: Pick-up from major hotels in downtown, Playacar and outside the city are included. Pick up is not available at hotels in the 5th Avenue. In this case, we’ll set the closest meeting point and let you know how to get there.
Xel-Há Park from Riviera Maya: Pick-up from major hotels in Riviera Maya are included. Some hotels do not allow the entrance for tour vehicles. In this case, the pick up point is the hotel’s security gate. We’ll let you know about this in the voucher.
Staying at AirBnB, condo ot private house? We’ll let you know the closest meeting point.
Number of purchased tickets
Pick up time and meeting point
Address and location in the map for the closest meeting poinf (if applies)
Cancellation and rescheduling policy
The following conditions are applied without exception:
Xcaret Park does not admit neither cancellations nor refunds. You can only reschedule your booking for a later date during the current year.
If you still want to cancel your booking, it will mean “no show” and no refund is allowed (100% penalty).
If you miss the transportation to the park but still wants to go, you’ll have to arrive on your own with the printed voucher for the check-in. This transportation is not refundable. If you arrive on your own, you can ask for the transportation service back to your hotel without any extra charge since this one is included.
If the plans change on the booked date and you don’t redeem the ticket, then you can ONLY reschedule for a later date in the year without any extra charge. An updated voucher will be sent via email.
You can reschedule your booking as many times as you need, always according to the listed policies, by sending an email to: [email protected]
We are subject to the cancellation and rescheduling policies stated by the park. This policies are fully described in your voucher. Please read them carefully in order to avoid any issue.