Xcaret is a water park, theme, amusement, eco-archaeological and more, in one place. Due to its privileged location in the Mayan jungle among underground rivers, cenotes and facing the Caribbean Sea, Xcaret has impressive scenarios where you can do different activities and enjoy them to the fullest. Besides that, Xcaret is a theme park in Cancun and Riviera Maya that celebrates Mexico’s present and rich past, a country known for its traditions, culture and folklore.
Enjoy the wealth of Mexico in the most emblematic park in Playa del Carmen and the Riviera Maya
Xcaret is a nature park in Playa del Carmen where you and your family will feel Mexico across more than 50 natural and cultural attractions for an all-day trip. Swim in underground rivers that come from the heart of the earth. Look closely at the inhabitants of the Aviary, the Coral Reef Aquarium, and the Butterfly Pavilion. Also, eat delicious Mexican and international dishes, discover Mayan ruins, and be thrilled by the incomparable Xcaret México Espectacular night-show. This Cancun theme park makes your vacations unforgettable.
You’ll interact with the flora and fauna, as well as to admire the cultural activities and Mexican traditions through different exhibitions all day long.
Xcaret Plus is the easiest way to get the all-inclusive package to fully enjoy the Xcaret Park
Besides the more than 50 attractions included in your Xcaret admission, you can also enjoy a buffet meal at any of our restaurants (your choice). In addition, you have access to Plus Area exclusive facilities, with lockers, dressing rooms and private restrooms, and the use of snorkel gear for the underground rivers.
Live Xcaret Park Riviera Maya and all the benefits with Xcaret Plus!
- Round trip transportation service from any hotel in Cancun, Puerto Morelos, Playa del Carmen and Riviera Maya.
- Access to Plus Area facilities (dressing rooms, restrooms and lockers).
- One lunch buffet. Includes one beer and unlimited non-alcoholic beverages (soft drinks, flavored waters, and coffee) while consuming food.
- Tours in three underground rivers (a secure bag service for your belongings prior to during the river journey is included).
- Xcaret México Espectacular presentation.
- Access to the beach, inlet and natural pools.
- Visits to the Butterfly Pavilion, Coral Reef Aquarium and the Aviary.
- Children’s World, a place of fun exclusively for the little ones.
- Horse Exhibition, Papantla Flying Men and Pre-Hispanic Dances.
- Tropical jungle trail.
- Use of snorkeling gear.
- Life jackets and inner tubes.
- Lounge chairs, hammocks and rest areas.
- Restrooms, dressing rooms and showers.
- Other services (WiFi, ATM and shops).
- Free parking.
- Optional activities. Check prices and availability directly at the park.
Bring comfortable shoes (water shoes reccommended) and clothes, sunglasses, biodegradable sunblock, swimsuit, towel and extra cash or card for optional activities, personal expenses and souvenirs.
Important: The exact pick up time is sent in the voucher via email after the booking is completed.
- Xcaret Park from Cancun: Pick up from all hotels in Cancun Hotel Zone and Downtown are included. If not, well send the details to get to the closest meeting point.
- Xcaret Park from Playa del Carmen: Pick-up from major hotels in downtown, Playacar and outside the city are included. Pick up is not available at hotels in the 5th Avenue. In this case, we’ll set the closest meeting point and let you know how to get there.
- Xcaret Park from Riviera Maya: Pic-up from major hotels in Riviera Maya are included. Some hotels do not allow the entrance for tour vehicles. In this case, the pick up point is the hotel’s security gate. We’ll let you know about this in the voucher.
- Staying at AirBnB? We’ll let you know the closest meeting point.
- Your name
- Purchase date
- Booked date
- Number of purchased tickets
- Pick up time and meeting point
- Address and location in the map for the closest meeting poinf (if applies)
- Cancellation and rescheduling policies
- Contact information
The following conditions are applied without exception:
- Xcaret Park does not admit neither cancellations nor refunds. You can only reschedule your booking for a later date during the current year.
- If you still want to cancel your booking, it will mean “no show” and no refund is allowed (100% penalty).
- If you miss the transportation to the park but still wants to go, you’ll have to arrive on your own with the printed voucher for the check-in. This transportation is not refundable. If you arrive on your own, you can ask for the transportation service back to your hotel without any extra charge since this one is included.
- If the plans change on the booked date and you don’t redeem the ticket, then you can ONLY reschedule for a later date in the year without any extra charge. An updated voucher will be sent via email.
- You can reschedule your booking as many times as you need, always according to the listed policies, by sending an email to: [email protected]
- We are subject to the cancellation and rescheduling policies stated by the park. This policies are fully described in your voucher. Please read them carefully in order to avoid any issue.